How to Verify a Lost Shares Recovery Company in Australia
- September 23, 2026
- Posted by: Grace Williams
- Category: Lost Shares
How to Verify a Lost Shares Recovery Company in Australia
If a company says it can help recover lost shares, dividends or investments, verify it before providing personal documents or agreeing to a service.
1. Check the current ABN
Use the Australian Business Register rather than relying on screenshots, old directory listings or search snippets. Confirm that the ABN is active and that the business name matches the organisation contacting you.
For Investafind, the current operating entity is The Trustee for Investafind Trust, ABN 23 671 877 648, with INVESTAFIND registered as a business name. You can see the exact verification steps on our verification page.
2. Contact the business through independently sourced details
Visit the official website yourself and use the published contact details. Do not rely only on information contained in the original unsolicited communication.
3. Ask what the company believes it has found
A legitimate recovery process should be explainable. Ask what asset is involved, why the company believes it belongs to you, what evidence is required and what the next steps are.
4. Understand the fees
Ask how fees are calculated, when they become payable and whether any costs apply if the recovery is unsuccessful. Read the engagement documentation carefully before agreeing.
5. Understand why identification is required
Recovering financial assets can require proof of identity and ownership. Before providing documents, ask why each item is needed, how it will be stored and who it may be shared with. Read the organisation’s privacy policy.
6. Read a range of independent reviews
Do not rely on a single positive or negative comment. Read multiple reviews, look for detail, and consider whether the reviewer describes an actual service experience.
7. Seek independent advice if needed
If you are still unsure, ask your accountant, solicitor or financial adviser to review the situation with you. A reputable business should not object to reasonable due diligence.
You can learn more about Investafind’s process on our approach page or contact us directly through the official contact page.